The First-of-Its-Kind Remote
Wireless LAN and Wi-Fi
Service Management
Platform.

Now, Ruckus Wi-Fi systems can be securely controlled, monitored, and upgraded from anywhere in the world, over the Internet or a private IP network—with FlexMaster. It's the industry's only complete management platform for building and managing both Enterprise and Carrier-Grade Wi-Fi Service Infrastructures.

The Ruckus Wireless FlexMaster Management System is a fully-featured, intuitive, and complete, Linux-based managed service platform for configuration, fault detection, audit, and performance management of hundreds of thousands of remote Smart Wi-Fi APs or Smart Wireless LANs (WLANs). FlexMaster is a Wi-Fi management platform for enterprises of all sizes. It enables network administrators to perform all critical functions necessary to set up, maintain, and optimize the deployment of their business Wi-Fi networks—all from a single point.

Learn more in the Flexmaster FAQ.

With FlexMaster, providers gain the benefits of:

Easy installation and use by automatically discovering deployed devices in the network
Carrier-grade scalability
Bulk configuration and firmware upgrades eliminate tedious remote configuration
Seamless integration with existing OSS systems
The use of industry-standard protocols, such as SNMP, TR-069, SOAP, TCP, and HTTP/S to access devices on networks that otherwise might be blocked by local firewalls
Reduced total cost of ownership from eliminating service calls and remote IT diagnostics
New revenue streams, resulting from the ability to offer innovative managed Wi-Fi services

In addition, FlexMaster gives service providers a unique, exciting new way to extend their network footprint, enable new revenue streams, and offer managed Wi-Fi services. Fitting seamlessly into existing operational support systems (OSS), FlexMaster is ideal for telecommunication carriers, multi-service operators, and broadband providers looking to monetize Wi-Fi services in growing new services markets, including hotspots, hotzones, home spots, and IPTV services. FlexMaster is also ideal for offering managed enterprise wireless services, whether users are at home, in the office or in a hotspot.

Enables Managed Wi-Fi Services For Enterprise Headquarters and Remote Branch Offices.

First platform with carrier class, enterprise-enabled scalability to use common industry-standard protocols to manage Wi-Fi infrastructures
Provides comprehensive set of capabilities for configuration, fault detection, performance management, and reporting of ZoneFlex and MediaFlex devices
Simple to install and easy to use

Gives Service Providers a Unique Way to Extend Their Network Footprint.

Enables new revenue streams and managed Wi-Fi services in growing new services markets
Supports hotspots, hotzones, home spots, IPTV services, and enterprise Wi-Fi managed sites
Fits seamlessly into existing operational support systems (OSS)

Provides At-A-Glance Dashboard View.

Summarizes and categorizes all ZoneFlex and MediaFlex devices in the network, as well as their firmware versions
Intuitive Events section offers quick reference on the condition of the network
Detailed Events timeline provides trend and historical records of important events

How It Works

Product

FlexMaster allows service providers to create unique configuration parameters on a bulk basis and load different versions of firmware for each customer. Managed ZoneFlex and MediaFlex devices can be grouped by geographic region, device type, serial number, MAC address range, or even a client’s name. Multi-tiered access provides a partitioned view to the enterprise IT group or service provider’s customers, so they can view statistics, status, and reports related to their Wi-Fi networks. Using the administrator access privilege, each service provider can access all devices in the management domain. In turn, the service provider can create a unique Service Level Agreement for each client, in order to offer revenue-generating services.

Standards

Leverages Industry-Standard Protocols.

FlexMaster fits seamlessly into existing enterprise IT networks and service provider OSS network management architectures. It communicates with ZoneFlex and MediaFlex Wi-Fi systems using SNMP, TCP, Broadband Forum TR-069, SOAP, and HTTP/S protocols to establish safe, reliable links between managed devices and the FlexMaster server. This enables remote access to devices on the LAN that normally might be inaccessible, due to network address translation issues. ZoneFlex and MediaFlex APs can also be directly queried by other third-party SNMP or auto configuration server (ACS) systems using TR-069. Additionally, Ruckus devices automatically report back to the FlexMaster server during initial installation and at pre-specified periods. FlexMaster can manually initiate instant communication or scheduled tasks to be performed at an opportune time.

Admin

Detailed Device View.

The FlexMaster Inventory view provides a detailed report of all ZoneFlex and MediaFlex devices in the network. Administrators can easily navigate to any device, and drill down for more detailed information. Integrating with the Google Map application, each device can be geographically displayed on the map, and can be tagged into different groups to improve manageability.

Config

Flexible Configuration Templates.

FlexMaster’s Template view simplifies the set-up of the configuration profiles for different parameter settings of devices. For example, to configure ZoneFlex and MediaFlex differently, administrators simply set up two templates with different parameters, then save or modify these parameters before applying the configuration to the devices.

Upgrades

Easy Bulk Firmware Upgrades.

Ruckus device firmware can be upgraded by individual devices or groups of devices. With FlexMaster, administrators can select a set of devices to upgrade, schedule a firmware upgrade, and receive notification when it’s completed. It takes just one click to flexibly perform bulk firmware upgrades of all remaining units in the field, or to schedule the upgrade for a specific time.

Reporting

Comprehensive, Detailed Reporting.

FlexMaster’s Report View lets administrators define, configure, and select a variety of criteria upon which to run reports at a specified time. These reports can be generated by leveraging the FlexMaster database, and can include everything from analyzing the uptime of all ZoneFlex and MediaFlex APs to generating historical trend reports. They can be viewed by network administrators and senior management for a quick summary of the condition and health of the entire network, or of certain parts of it.

Powerful

Powerful Configuration Saving Tool.

FlexMaster’s Provisioning View gives administrators the option to permanently save the configuration of each device. If a user resets a pre-configured Wi-Fi device, the configuration can be restored to a known state, quickly and easily.

Specs

Minimum System Requirements
CPU	2.5 GHz
Memory	4 GB
Hard drive	160 GB
O/S	Red Hat Linux Enterprise Edition 4.0 or higher

Videos

FlexMaster Administration Overview	FlexMaster Provisioning Overview	How it works: Learn about FlexMaster
FlexMaster Dashboard Overview	FlexMaster System Alerts Overview	ZoneDirector Dashboard Overview
FlexMaster Inventory Management Overview	FlexMaster ZoneDirector Administration