- Le Pain Quotidien
- Better leverage Wi-Fi to improve customer experience and increase efficiency of its operations.
Hungry, for Wi-Fi
International bakery, Le Pain Quotidien, decided it was time to give its customers a 21st century retail experience, given the increase in mobile device traffic that it was seeing.
The Brussels-based bakery’s legacy system was unstable, often requiring staff to reset the system as more users tried to connect. It also didn’t provide dynamic assignment of wireless traffic to the appropriate VLAN and couldn’t be centrally managed.
What they needed was an industrial strength, PCI compliant Wi-Fi system that was not only easy to manage from a single point but would also provide an exceptional wireless experience with consistent performance to multiple user groups, especially as environmental conditions changed.
By leveraging Ruckus’ Smart Wi-Fi, they have been able to streamline retail operations, improve business processes and speed up customer service, while delivering safe, fast, reliable online access to its patrons.
- Katoen Natie,
Headquartered in Antwerp Belgium
- Find a single wireless LAN solution that could provide reliable connectivity, extended coverage and and centralized management across a challenging and changing RF environment within its vast warehousing and logistics operations worldwide.
Industrial strength WI-Fi
A global logistics and warehousing company with operations in over 150 locations across 34 countries, Katoen Natie needed an industrial strength WI-Fi system that could support its vast and constantly changing warehouse operations where reliable wireless was not negotiable.
Used for scanning and tracking inventory, back office applications and other business-critical operation, the WI-Fi system needed to be adaptable to the challenging RF environment delivering the strongest signal strength to a number of low-powered handheld devices. Kateon also needed the WI-Fi system to be easily extended into areas where Ethernet cabling wasn't always available. Finally, the WLAN system needed to be easy to use and deploy with centralized management.
After evaluating numerous WLAN options, Katoen has standardized on the Ruckus ZoneFlex system, having deployed 1,500 Smart Wi-Fi access points accross its warehouses worldwide. The rest is history.
You Like Us... You Really Like Us
Ruckus wins the award with the most meaning to us…the one voted on by our partner community. The 2013 CRN Annual Report Card (ARC) survey has been completed, and Ruckus has handily beaten WLAN competitors Cisco, Dell/SonicWall and HP.
Ruckus was named the runaway winner in Networking Hardware for SMBs, achieving the highest survey scores in all sub-categories — Product Innovation, Support and Partnerships. The CRN study is considered the benchmark for measuring a company's ability to effectively serve the needs of the IT channel, not just in product quality and relevance, but in other ways that enable the channel community to thrive — service, support, marketing and sales enablement.
CRN's research team conducted surveys with more than 2,200 solution providers in North America. Respondents evaluated vendors on 18 product and service categories. According to the results, it's clear that Ruckus is delivering what our partners want and need.
As a channel-driven organization, these results certainly make us proud. And they give us incredible drive to continually improve. All of us at Ruckus thank the partner community for their support, and we look forward to besting ourselves next year.
- Law Society of Ireland
- Deploy campus-wide Wi-Fi infrastructure for BYOD to support high concurrent capacity of smart devices, automatic provisioning and stable wireless connectivity.
Solicitors and Smart Wi-Fi
Based in Dublin, The Law Society of Ireland is the statutory regulator and trainer of solicitors in Ireland. To provide students with a more enriching learning experience, and to move away from distributing material via paper, it sought out a solution that could support the growing number of mobile devices coming on campus.
When seeking out an alternative to its legacy system, which was spotty at best, requirements included speed, stability and the ability to consistently support several hundred concurrent connections throughout campus. Furthermore, it needed an infrastructure that was easy to deploy and manage; the only way the rollout could happen was in between classes during 15-minute breaks.
Working with their partners in Managed IT, they selected a Ruckus mid-range dual-band 802.11ac to provide Wi-Fi coverage throughout their campus. They also leveraged Ruckus’ ChannelFly technology to dynamically assign channels based on throughput, increasing both speed and reliability of the network.
In areas where they couldn’t run wires because of cost and infrastructure, they were able to use meshing to provide complete coverage, all they needed was a power outlet and the AP would have capacity to support a few hundred devices instantly.
Since the deployment — which took two days — management has not received any complaints, and has noticed that the network is both fast and reliable.
- Time Warner Cable Arena, Charlotte, North Carolina
- Providing coverage and capacity across the 19,000-seat arena, including locker rooms, luxury suites, concourses and back office areas
When you have a 19,000-seat arena that is home to one of the nation’s leading basketball teams, and plays host to world-class entertainers, and even plays host to the largest gathering of democrats in the United States, you’re going to want to make sure that your Wi-Fi works, and that it works well.
The Time Warner Cable Arena in Charlotte, North Carolina needed to update its existing Aruba infrastructure with a network of more dependable APs with extended coverage.
When Ruckus was presented with the opportunity to design a Wi-Fi infrastructure at the TWC arena, the greatest challenge came in addressing the enormous capacity requirements in the main seating areas of the arena.
The usual approach to supporting high-density environments is to deploy a large number of APs, but that can be counter productive. High-density deployments are all about interference management, and a key design criteria is to mount the APs — to the greatest extent possible — in an area where RF energy can only propagate in the intended direction. BeamFlex adaptive antenna technology has proven to be of great value when coupled with proper site selection.
The road ahead for the TWC arena includes looking at compelling applications that can be enabled over broadband infrastructure — including options to advertise special services to fans, information on where to buy various food items/merchandise, or even buy tickets to future events — all things which can be handled wirelessly with a smartphone or tablet device.
- The Cloud / BSkyB
- Deliver consumers and businesses more reliable and higher speed Wi-Fi public access in thousands of locations (indoors and outdoors) with small form factor, high functionality Wi-Fi system
The Cloud Rains Smarter Hot Spots Throughout Europe
Recently purchased by BSkyB for their vast Wi-Fi infrastructure, the Cloud is retrofitting thousands of indoor and outdoor hotspot locations with ZoneFlex™ dual-band 802.11n access points throughout the UK in myriad retail locations such as Caffé Nero, PizzaExpress, Pret A Manger and many others, for high-speed public Wi-Fi access. One of Europe’s largest Wi-Fi operators, The Cloud offers Wi-Fi coverage across 12 European countries, in over 8,500 locations with 22,000 access points deployed in venues such as airports, hotels, and railway stations.
The Cloud is using smarter Wi-Fi that exploits patented adaptive array technology to offer more reliable and faster public access, managed wireless LAN and mobile data offload services. Throughout the City of London’s Square Mile, The Cloud is replacing hundreds of BelAir outdoor access points with the the industry’s most popular dual-band 802.11n outdoor access points, the Ruckus ZoneFlex 7762.
- Ruckus ZoneFlex 7762 dual-band 802.11n outdoor access points
- Ruckus ZoneFlex 7363 dual-band indoor access points
- Ruckus ZoneDirector WLAN controllers
- Ruckus FlexMaster remote Wi-Fi management system