Western & Southern Open Serves Up Seamless Wi-Fi with Ruckus Networks and Powernet

Wireless solutions from Ruckus Networks help elevate the hospitality experience for fans, vendors and athletes

Sunnyvale, Calif.— October 10, 2018Ruckus Networks, an ARRIS company, and Powernet, a provider of voice, data, Wi-Fi and IT managed services, today announced that the Western & Southern Open chose their wireless solutions to provide continuous connectivity for its new South Building in the Lindner Family Tennis Center in Cincinnati. As one of the premier tennis events in the U.S., the Western & Southern Open invested $25 million into upgrades for the 2018 season. With Ruckus technologies, they were able to enhance the overall experience for everyone in the center through premium Wi-Fi connectivity.

“It was important for us to look at the upgrades holistically in terms of elevating the hospitality experience through our first- class amenities—everything from enclosed box seating, unobstructed views of the matches and the Wi-Fi,” said Dick Clark, Director of Facilities and Operations, the Western & Southern Open. “We’ve worked with Ruckus Networks and Powernet for several years because we know their wireless solutions enable connectivity that is fast and reliable.”

Powernet designed the network for the Western & Southern Open using Ruckus technologies to provide a great connectivity experience. The installation included a combination of T300 series outdoor access points to handle the thousands of users and constant RF noise and interference, R710 indoor access points to tackle the multiple devices, bandwidth-hungry applications and busy spaces, and SmartZone™ scalable network controllers for converged wired-wireless management.

“With each fan spending an average of 6.5 hours per visit, and every athlete averaging three connected devices, we understand the criticality of a flawless wireless network,” said Brent Baker, Director of Network Services, Powernet. “We choose to deploy Ruckus technologies for the Western & Southern Open because we are confident the network will be top performing and satisfy the digital experience needs of fans, vendors, and athletes.”

The Western & Southern Open required a whole new network to support a range of needs for its south building. This included blending the network of the new five-floor, 41,000-square-foot building with the existing wireless architecture of those structures already existing on the 20-acre complex, while making sure that everyone could access Wi-Fi in and out of the buildings. In addition to multiple networks for employees and guest Wi-Fi, the Western & Southern Open launched a new tournament app, which added to the complexity of the network demands.

The Ruckus network ensures that everyone can stay connected. This includes the more than 300 international journalists who cover the tournament and need fast Wi-Fi to instantly file stories and upload photos. Vendors won’t lose a sale with effortless transactions on their dedicated networks. And, the world doesn’t have to stop if there is a rain delay. Work can be done, calls can be made, and social commentary can be posted without worrying about all the activity taxing network bandwidth.

“Fans, players and concession owners spend hours at the tournament each day, so they want to be connected no matter where they are in the complex,” Bart Giordano, Senior Vice President, Worldwide Sales, Ruckus Networks. “We were able to address the design challenges, and unique needs of the Lindner Family Tennis Center network, to provide the wireless solutions that the Western & Southern Open required to make their new South Building an overwhelming success.”

About Powernet

Powernet is a Woman-Owned business with more than 25 years of experience and expert sales, engineering and support teams, which provide our partners and clients the unparalleled service and innovative technology they need to achieve their business goals. Servicing worldwide with offices in Ohio (HQ), Florida, Georgia, Minnesota, Maryland, and Texas. We enable businesses and communities to connect in the office and globally through our full-service technology lineup featuring Wi-Fi, voice, data and IT Managed Services. Additionally, we offer IP security systems, Billing (& Back Office Support Applications) as well as domestic and international carrier services.

News Media Contact
Agnes Toan
Ruckus Networks (now part of CommScope)

About Ruckus Networks

Ruckus Networks, an ARRIS company, is redefining connectivity around the globe. With our partners, we build secure wired and wireless access networks for organizations that place a premium on connectivity experiences for end users as well as simplicity. Follow Ruckus on Twitter, Facebook, LinkedIn, Instagram, YouTube and subscribe to our blog.

About ARRIS 

ARRIS International plc (NASDAQ: ARRS) is powering a smart, connected world. The company's leading hardware, software and services transform the way that people and businesses stay informed, entertained and connected. For more information, visit www.arris.com.

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