Jobs in The United States

Director of Carrier Marketing

The successful candidate will have the opportunity to lead marketing content development and delivery in support of our worldwide carrier sales team and business partners.

The Director of Carrier Marketing is expected to:

• Building a detailed understanding of customer requirements and competitor solutions in service provider Wi-Fi and small-cell networks
• Driving winning clarity and detail into our differentiating value proposition and sales tools
• Creating world-class marketing content across the complete spectrum of such: pitch decks, web content, brochures, data sheets, white papers, economic models, business cases, blog entries, application notes, contributed articles, and sales training materials
• Representing the company at industry events and in select customer account engagements.

This position reports to the Senior Director of Marketing and is located in Sunnyvale, CA.

Required experience and knowledge

• 10+ years of experience in technology marketing, including substantial time working with mobile operator customers
• Well-demonstrated passion, creativity, outstanding quality, and productivity in marketing content creation
• Superb command of written English and visual communication techniques, including crisp, logical story construction and translation of technical content for non-technical audiences (relevant content samples will be required before interviews)
• Strong presentation and public speaking skills
• Flawless attention to detail and an eye for good design
• Experience in a high-growth startup environment
• Undergraduate degree in the sciences or engineering; top-tier MBA a plus

This person must have an inherent "can-do" attitude, creative problem-solving skills, a willingness to work hard to succeed, and infectious enthusiasm.

Director of Technical Marketing

The Technical Marketing team is responsible for a range of performance testing analysis. As well as having hands-on involvement in this testing process, the Director of Technical Marketing will; have responsibility for understanding what product / competitor analysis is required by field; ensure resource is suitably allocated to deliver the analysis and; ensure that the analysis results are delivered to the field in a useable format and in a timely fashion.

The types of analysis performed by the Technical Marketing team will include (but are not limited to):

• Hands-on lab & real-world testing of competitive enterprise & telco-grade products
• Hands-on lab & real-world testing of new Ruckus products
• Paper analysis of competitive products relative to product claims, product pricing, product positioning and competitor business models (i.e. Cloud, Leasing, Channels etc.)
• Production of collateral of the data gathered in a format suitable for broad distribution
• Continued repetition of the above processes to keep the data fresh for the field sales team

The Director of Technical Marketing will report directly to the VP Marketing. The selected candidate must have a demonstrable track record of success in managing a team and producing competitive data analysis. A sound knowledge of wireless technologies & Wi-Fi specifically is required.

Required experience and knowledge

• 5+ years of experience in technology marketing
• A good knowledge of the enterprise Wi-Fi landscape
• Experience of managing, motivating and growing a team
• Demonstrated track record of delivering to an agreed plan
• Excellent written & spoken English and an ability to deliver complex messages in an easy to understand manner to a broad audience
• Strong presentation and public speaking skills
• Experience in a high-growth startup environment preferred
• Undergraduate degree in the sciences or engineering

This is a Sunnyvale based position. The selected candidate may be required to travel domestically and internationally from time to time.

Embedded Linux BSP and Device Driver Engineer

Ruckus Wireless has an immediate opening position for a Linux BSP and Device Driver Engineer in our Sunnyvale Headquarters office. The candidate is responsible for BSP, device drivers, boot code and diagnostic program to successfully bring up new embedded Linux platforms.

Responsibilities:

• Customize BSP, device drivers and boot code for each new embedded Linux platform
• Work closely with hardware engineers to bring up new boards
• Identify and fix performance issues that are caused by device drivers, boot code and CPLD code

Qualifications:

• 5+ years of work experience implementing device drivers and boot code on embedded Linux platforms
• 5+ years of hands-on experience bringing up and troubleshooting embedded Linux platforms
• Outstanding hardware/software debugging skills using a full range of test equipment
• Strong knowledge of Linux driver programming, kernel architecture and u-boot architecture
• Solid understanding of Ethernet PHYs, PCIe, USB, SPI, I2C and SDRAM
• Knowledge of MIPS and PPC architecture
• BS/MS in EE or CS

Embedded Software Engineer

Ruckus Wireless has an immediate opening position for an embedded software engineer in Sunnyvale Headquarters office. The candidate is responsible for software development related to embedded Linux and networking software for the Ruckus Wi-Fi access point and controller products.

Responsibilities:

• Design and implement networking software and related feature on the embedded Linux for existing and new APs and controllers.
• Work effectively with cross functional teams and remote development sites in different time zones to implement complete solutions.
• Provide accurate and timely communication to the management concerning progress on projects and on resolving customer issues.

Qualifications:

• 5+ years of working experience on software development related to networking features such as: layer 2 bridging, layer 3 routing, VLAN, TCP/IP, DHCP, ARP, DNS, NAT, RADIUS accounting, 802.1x based authentication, security, scripting languages, and web technologies
• Solid experience in leading the design and implementation of complex systems software for wireless devices.
• Strong embedded software development and debugging skills
• Strong knowledge in 802.11 wireless protocols. Wi-Fi mesh network knowledge is a big plus
• Sharp analytical and problem solving skills
• BS/MS in EE or CS

Enterprise WLAN Product Line Manager (PLM)

It’s an exciting time to work for Ruckus Wireless! We are a successful, growing startup company that has our sights set on becoming a major player in the WLAN industry. We are looking for motivated, intelligent and creative people to help make this vision a reality.

Acting as part of a small team, the role of Enterprise WLAN Product Line Manager (PLM) is responsible for the product planning and execution at various stages in the product lifecycle. These include: gathering and prioritizing product and customer requirements; defining new features and working closely with engineering, sales, marketing and support to achieve executive buy-in for a product; and then be the champion to ensure the product is launched and supported across the company. The role includes significant field sales and customer interaction. Additionally, the PLM is responsible for understanding their markets, assessing competitive strategies, and identifying key requirements required for successful penetration into new markets and vertical customer segments. The successful PLM will be able to synthesize complex technical and market issues, develop solutions for those challenges and gain acceptance and commitment from others to solve identified challenges.

The PLM is expected to:

• Take overall feature specification & implementation responsibility for assigned products
• Deliver MRDs and PRDs with prioritized features and corresponding justification
• Recommend list pricing, with accompanying competitive and margin analysis
• Run beta and pilot programs with early-stage products and samples
• Lead/drive product positioning, go-to-market activities, and sales training
• Be an expert with respect to the competition
• Act as a leader within the company

Required experience and knowledge

• Minimum of 5 years of experience in a technology company, ideally with exposure to product or technical marketing
• 2+ years of experience in a job in the wireless market including proven experience and knowledge in the WLAN market and technology.
• Demonstrated success defining and launching excellent products
• Demonstrated experience defining wireless software features
• Excellent written, oral presentation skills
• Excellent teamwork and interpersonal skills
• Bachelor’s degree, with an advanced technical or business degree desirable.
• Technical background, with experience in networking, wireless preferred
• Proven ability to influence cross-functional teams without formal authority
• Proven ability to work in a fast-changing environment

Must be able to travel 25% of the time

Mobile Device Performance Engineer Job Description

Iphones and Android devices have ushered in a new era for ubiquitous Wi-Fi access everywhere. With this trend, came a tsunami of wi-fi capable devices/smart phones from many manufactures all with different capabilities, device drivers and antenna designs. The mobile device performance engineer will be responsible for keeping up with the trend of mobile device development in the world, characterizing their Wi-Fi performances, designing and developing test methodologies, data collection tools tailored to mobile devices, and performing data collection and data analysis activities in support of select advanced feature development projects.

The successful candidate will work closely with senior development engineers during the critical stages of new product/feature development, interactively working to gather performance data and design new test methodologies to provide direct feedback into the design process therefore ensuring rapid convergence and design optimization.

Strong familiarity with switched and routed network topologies and protocols along with hands on experience with either the development or testing of 802.11 networks is required. Scripting/automation capability is a must. Experience with supporting large scale test bed is highly desirable. Data analysis activities require solid analytic skills and familiarity with statistics. Familiarity with topics related to the RF physical layer such as rate adaptation, modulation methods, RF propagation and pathloss calculations, and antenna pattern characteristics is a significant plus.

The successful candidate must have a stable job history with prior experience working in commercial product development environments. This is an excellent opportunity for a highly skilled engineer to gain broader wireless and systems level exposure working on leading edge products with the top engineers at one of the hottest RF systems companies in the valley.

Requirements:

• B.S. CS or EE engineering degree. MS desired.
• 3 years networking industry experience (SW development or SQA)
• Strong experience with 802.11 wireless systems and mobile devices such as iphones, android devices

Required Skills

• Python, C, Excel

Desired Skills

• Experience with Network Test Tools (e.g. Chariot )
• Mobile application development (iOS and Android)
• Scripting for test automation
• Embedded Linux

Network RF Engineer

SUMMARY

Ideal candidate will have these qualifications:

• 1 + years direct experience performing Wi-Fi wireless broadband network design and support.
• 3 + years direct experience as a RF network engineer, field engineer, application engineer, system engineer or equivalent for a wireless broadband equipment manufacturer or system integrator.
• Must have solid practical experience with Wi-Fi and preferable other types of RLAN equipment.
• IP network design, test and troubleshooting experience is required.
• First-hand experience in using one or more RF Planning and mapping tools like AirMagnet Pro, IBwave, Mentum/Planet EV, etc.
• Must have solid practical experience in designing, optimizing and troubleshooting wireless broadband and RLAN networks.
• Direct experience with Ruckus equipment is a plus.

Responsibilities include:

• Wi-Fi and Wireless broadband network design including IP, VoIP, VLAN, WLAN and QoS profiles.
• Execution of project activities including Site Survey, EM survey, ATP, RF Audit, commissioning, special customer training, installation supervision, IP core design, NMS integration and technical reporting related to these activities.
• Performs installation verification testing, writing test plans, testing new installations and system integration.
• Responsible (direct or via contractors) for RF Design of the networks via RF Planning tools, performing the link budget, Propagation Model tuning for coverage analysis, and optimize the design as per customer guidelines.
• Support trial testing, including site selection, develop procedures, technical assistance, final data collection, and create test reports.
• Performs testing on 3rd party products for system solutions.
• Perform or directs independent lab testing on Ruckus and 3rd party products when needed.
• Performs vendor research, selection and testing of complementary products and accessories and special integration products.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, with guidance from the Director of Professional Services. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION & EXPERIENCE

• BS in Electrical Engineering or Computer Science or related field or equivalent experience.
• 1-3 years of working experience and strong RF network architecture skills, propagation simulation, and performance simulation. Working knowledge of routers, VoIP GW & IADs, bridges and switches.
• Direct experience with lab and field test equipment including spectrum analyzers, Wi-Fi survey tools, and Wi-Fi/Ethernet sniffers/analyzers.

REASONING ABILITY

Must have the ability to be self-motivated and work with minimal supervision. This position requires the abilities to analyze information, reason pros and cons, and articulate the information with decision recommendations.

LANGUAGE/WRITING SKILLS

• Strong interpersonal, oral and written communication skills (English)
• Must pay strong attention to details and have good organizational skills.
• Writing reports and technical documents in publishable form.
• Presentation Skills.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel up to 80% of the time.
Ability to lift up to 50 lbs.

Senior Embedded Software Engineer

Ruckus Wireless has an immediate opening position for a senior embedded software engineer in Sunnyvale Headquarters office. The candidate is responsible for software development related to Linux drivers, Linux kernels, and systems software for the Ruckus Wi-Fi access point and controller products.

Responsibilities:

• Implement new Linux kernels and related driver code for existing and new APs.
• Design and develop systems software for the data path and management of the APs and controllers.
• Work effectively with cross functional teams and remote development sites in different time zones to implement complete solutions.
• Provide accurate and timely communication to the management concerning progress on projects and on resolving customer issues.

Qualifications:

• 5+ years of working experience on software development related to Linux kernels and drivers.
• Solid experience in leading the design and implementation of complex systems software for wireless devices.
• Strong embedded software development and debugging skills
• Strong knowledge in 802.11 wireless protocols. Wi-Fi mesh network knowledge is a big plus
• Sharp analytical and problem solving skills
• Solid understanding on basic networking protocols, including layer 2 bridging, layer 3 routing, VLAN, TCP/IP, DHCP, ARP, DNS, NAT, RADIUS accounting, 802.1X based authentication, security, scripting languages, and web technologies.
• BS/MS in EE or CS

Senior Embedded Software Engineer

Ruckus Wireless has an immediate opening position for a senior embedded software engineer in Sunnyvale Headquarters office. We are looking for an energetic candidate with can-do attitude, curious, willing to learn and challenge the status quo. A high degree of self-motivation and flexibility; effectively organize and prioritize multiple tasks.

Responsibilities:

• Work closely with senior architects to implement solutions that enhance usability, reliability, and performance of our mesh networking system.
• Rapid development, quickly responding to needs of customer trials to win major accounts.
• Sustaining, code maintenance, factor software modules and documentation.
• Develop frameworks and tools to help monitor and troubleshoot network health and performance.

Qualifications:

• Solid understanding of WiFi 802.11abgn/L2/VLAN/L3 networking protocols.
• Excellent programming skills in C.
• Shell, Python, Expect scripting.
• Minimum 4 years of embedded Linux kernel and wireless driver (MADWiFi) development/debugging experience.
• Basic concepts on factors that influence RF performance in multi-hop and high density environments.
• Strong systematic problem solving and analytical skills.
• Field and/or development experience of wireless mesh systems a strong plus.
• BS/MS in EE or CS

Senior Manager of Enterprise Marketing

The successful candidate will have the opportunity to lead marketing content development and delivery in support of our worldwide enterprise sales team and channel partners.

Responsibilities will include:

• Building a detailed understanding of customer requirements and competitor solutions in enterprise Wi-Fi
• Driving winning clarity and detail into our differentiating value proposition and sales tools
• Creating world-class marketing content across the complete spectrum of such: pitch decks, web content, brochures, data sheets, white papers, business cases, blog entries, application notes, contributed articles, and sales training materials
• Providing editorial oversight for our complete portfolio of enterprise collateral, to ensure consistency in messaging, emphasis, quality, and language as our core story and market reach evolve
• Representing the company at channel partner events and in select customer account engagements

This position reports to the Senior Director of Marketing and is located in Sunnyvale, CA.

Required experience and knowledge

• 8+ years of experience in technology marketing, including substantial time in the enterprise WLAN segment
• Well-demonstrated passion, creativity, outstanding quality, and productivity in marketing content creation
• Superb command of written English and visual communication techniques, including crisp, logical story construction and translation of technical content for non-technical audiences (relevant content samples will be required before interviews)
• Strong presentation and public speaking skills
• Flawless attention to detail and an eye for good design
• Experience in a high-growth startup environment
• Undergraduate degree in the sciences or engineering; top-tier MBA a plus

This person must have an inherent "can-do" attitude, creative problem-solving skills, a willingness to work hard to succeed, and infectious enthusiasm.

Senior Software QA Engineer

Ruckus is looking for a Senior Software QA Engineer capable of designing, developing, executing and automating test cases in 802.11 a/b/g/n wireless networking based on IEEE standards. The ideal candidate will write and develop detailed test plans based on the functional and technical specifications. The Senior QA Engineer will regularly interface with developers, customer support and field engineers. This is a fast paced environment requires the ability to test and deliver successful product under aggressive schedules.

Requirements:

• Minimum 7 years of QA Engineering, network design, software, or systems test resulting in the successful delivery of quality WiFi products.
• Experience with 802.11 a/b/g/n, 802.11ac, WiFi certification, RF indoor propagation and antenna characterization experience is a plus.
• Experience with LAN switching, Routing protocols, TCP/IP, IGMP, QoS.
• Experience with wireless networking tools VeriWave, Chariot, any traffic generators, wireless monitors, AP-tester.
• Familiar with network protocol layers and how they interact and how to use network analyzers such as Sniffer, EtherPeek, EtherReal, OmniPeek.
• Any exposure to ISP mobile network, in particular back-end AAA, Radius accounting.
• Experience with 3G radio networks, CDMA related cellular packet network would be very useful.
• Experience with Python, TCL-TK, embedded Linux scripting.
• Be able to communicate, verbally and in written form, with team members and co-workers.
• Be able to write clear procedures, bug descriptions and test reports.
• BS or MS in CS, EE, IS, Math or equivalent. Any other network certification is a plus

Senior WiFi Embedded Software Engineer

Ruckus Wireless has an immediate opening position for a Senior Wi-Fi Embedded Software Engineer in our Sunnyvale Headquarters office. The candidate is responsible for WiFi driver development and resolving technical issues observed by test engineers and customer support engineers in Ruckus Wi-Fi access point products.

Responsibilities:

• Design, develop, and troubleshoot technical features related to 802.11 and networking in an embedded Linux system
• Analyze existing code and instrument custom trace code as required to diagnose and resolve issues related to functionality, interoperability, and stability
• Take initiative to gather prior knowledge from bug reports, past email and directly from coworkers

Qualifications:

• 5+ years of work experience implementing C software for switching/routing platforms
• 3+ years of work experience developing embedded Linux software for wireless networking platforms
• Strong knowledge of 802.11 wireless protocols, including 802.11 message exchange from power-on to association, power saving modes, packet aggregation, WiFi security modes, WiFi QoS/WMM
• Strong embedded Linux software development and debugging skills
• Outstanding analytical and troubleshooting skills
• Solid understanding of bridging, routing, and network protocols (e.g., TCP/IP, DHCP, ARP, DNS, NAT, STP)
• BS/MS in EE or CS

Services Program Manager

Oversee and manage all aspects of the Professional Services "Product" and Service Partners, including tasks related to productizing services, creating the procedures for the services, managing the recruitment and selection of services partners, managing training for partners, partner contracts. Also, required is supporting the engagement of various projects, including writing proposals, budgetary designs, and services bid/quotes.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Other duties may be assigned as needed.

• Manages professional services productization; Service descriptions, part numbers,
• ordering guides, service program overviews and web content.
• Write services proposals, including developing budgetary designs (or managing this process), services BOM, SOW, and RAM.
• Write/Assists with developing services responses to RFP / RFIs.
• Manages testing of 3rd party products for use with Professional Services and services partners in the conduction of specific services.
• Maintains technical product library, including best practices, design guidelines and access to; R&D release notes, and users guides on responsible products, for dissemination to Professional Services Partners.
• Performs Service Partner vendor research and selection, including contract execution.
• Create plans and documents on successful project/solutions for responsible product(s) as a services sales tool. This may include Case Studies, Services AppNotes, Solution White Papers, Business Plan helper and simular, all with services oriented context.
• Assist customers with off-site support and testing of new product.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, with guidance from the Director of Product Management. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION & EXPERIENCE

• BS in Electrical Engineering or Computer Science, PMP or related field or equivalent experience.
• 3-5 years working for a Professional Services organization
• Must have direct working experience with Cellular and/or MSO’s in field operations, professional services, or similar.
• Extensive proposal writing experience is required
• Experience with Wireless broadband, Enterprise/Carrier Wi-Fi or similar is required
• Having a strong technical background and experience is a definite plus in increasing the utility of this position

REASONING ABILITY

Must have the ability to be self-motivated and work with minimal supervision. This position requires the abilities to analyze information, reason pros and cons, and articulate the information with decision recommendations.

LANGUAGE/WRITING SKILLS

• Strong interpersonal, oral and written communication skills
• Must pay strong attention to details and have good organizational skills.
• Writing reports and technical documents.
• Presentation Skills.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel up to 25% of the time. Ability to lift up to 50 lbs.

Software Engineer

Ruckus Wireless, Inc. seeks Software Engineer for Sunnyvale, CA.

Qualifications:

• 1 year experience including experience with embedded SW developing & debugging in embedded Linux.
• M.Sc. in Comp. Sci., Elec. Eng'g, or rel. (or equiv.)

Strategic Accounts System Engineer

As part of a highly skilled team within an extremely fast growing startup; the Systems Engineer will be responsible in helping drive the success of large network operator equipment trials worldwide with early-stage hardware and software. This individual will also be required to interface with multiple groups within Engineering, Marketing, Support, and Sales to ensure the pilot trials are successful.

The Strategic Accounts Systems Engineer is expected to:

• Work with Carrier customers to understand trial objectives and collaborate with them on the design of appropriate deployment and test plans and procedures. (Formats include proof of concept tests, live demonstrations, and benchmarking tests.)
• Become an expert in Ruckus products, core technology, network designs, and applicable competitive offerings, along with demonstration, deployment, and verification best practices.
• Shape customers’ trial plans to accentuate Ruckus strengths and highlight competitors’ weaknesses.
• Coordinate selection and timely fulfillment of resources required for successful execution of the plan, including Ruckus products (hardware, software), 3rd-party elements, and people.
• Plan, execute, and lead on-site activity at critical trial stages as required.
• Provide problem definition, customer expectation and motivation, functional deficiencies, and alternative stratagems to Ruckus product management and engineering to better align product demonstrables with market expectations.
• Contribute technical perspectives to overall account strategy development before, during, and after trials.

Qualifications:

Required Skills

• 5+ Years’ experience as an SE working for a carrier network equipment manufacturer.
• Exposure to ISP/Mobile Carrier network architectures, in particular back-end HLR/AuC, AAA, policy implementation elements (PCRF, DPI) and policy definition.
• Experience with 3GPP Packet Core (3G UMTS/LTE) and 4G radio networks (W-CDMA, HSPA, LTE), related cellular packet network architectures (SGSN/GGSN, PDG, EPC in general), and other core infrastructure components (lawful intercept, billing systems, EMS) would be very useful.
• Strong Linux and RADIUS Server experience (configuration, debugging, scripting)
• Demonstrated skill at leading teams engaged in collaborative planning and execution of complex network operator equipment trials.
• Solid knowledge of networking technologies, including switching and routing, TCP/IP protocols, tunneling, network security, and related authentication and encryption technologies.
• Solid knowledge of Wi-Fi technologies including 802.11a/b/g/n, 802.1x, 802.11i, and WISPr.
• Demonstrated leadership skills required to manage initiatives across functions and levels.
• Ability to present persuasively in front of large or small groups of people.
• Designing or Documenting Network Architectures Designing or Documenting low level network signaling flows
• Scripting e.g. PERL, BASH, PYTHON and C exposure desirable
• Debugging network protocols using a network analyzer e.g. WireShark
• Experience with Network Test Tools (e.g. Chariot )
• Global travel required

Wireless Systems Performance Engineer Job Description

The Wireless Systems Performance Engineer will be responsible for deploying and maintaining wireless test networks required for the performance characterization of new designs (RF hardware and SW algorithm), developing data collection test tools, and performing data collection and data analysis activities in support of select advanced feature development projects.

The successful candidate will work closely with senior development engineers during the critical stages of new product/feature development, interactively working to gather performance data and design new test methodologies to provide direct feedback into the design process therefore ensuring rapid convergence and design optimization.

Strong familiarity with switched and routed network topologies and protocols along with hands on experience with either the development or testing of 802.11 networks is required. Data analysis activities require solid analytic skills and familiarity with statistics. Familiarity with topics related to the RF physical layer such as rate adaptation, modulation methods, RF propagation and pathloss calculations, and antenna pattern characteristics is a significant plus.

The successful candidate must have a stable job history with prior experience working in commercial product development environments. This is an excellent opportunity for a highly skilled engineer to gain broader wireless and systems level exposure working on leading edge products with the top engineers at one of the hottest RF systems companies in the valley.